Careers, Internships, Volunteers
Are you Ready to Rock?
Be a Rock Star and help us engage, teach and inspire through the power of Rock and Roll.
We offer excellent internship opportunities to eligible college or graduate school students. Internships are offered in various departments including: Museum Collections, Development, Digital Media, Education, Human Resources, Legal, Library and Archives, Marketing and Communications and other departments.
We also offer an exciting work environment, great hands on experience, plus additional professional development workshops and training during the summer session.
Please click on the job title below to learn more about the position.
Admissions Experience Manager – Job No. 1706 - The Admissions Experience Manager reports to the Vice President of Education and Visitor Engagement and is responsible for the day-to-day operation of the Box Office, managing Box Office staff, and working with the broader Visitor Engagement team to make sure that the Rock Hall is providing the best quality service possible to all guests. The Admissions Experience Manager creates an exciting work environment for staff and guests through a passion for rock and roll.
Membership Manager – Job No. 1705 - The Membership Manager reports to the Director of Membership and is responsible for supporting the Rock Hall's strategic objectives by ensuring the highest quality member experience and managing the membership sales staff.
Membership Representative - Job No. 1703 – The Membership Representative reports to the Director of Membership and is responsible for selling and promoting memberships in support of the Museum’s strategic objectives. This position serves as primary point of contact and representative for on-site sales and services of all existing and prospective members. The Membership Representative proactively anticipates and addresses member needs, inquires and services.
Librarian – Job No. 1702 - The Librarian reports to the Senior Director of Library and Archives and performs descriptive cataloging of library resources; assists in providing instruction and reference service and engaging users through outreach activities; assists in the collection development of library resources; and supervises the work of the Library Assistant, interns, and volunteers.
Exhibitions Specialist – Job No. 1701 - The Exhibitions Specialist reports to the Director of Design and Exhibitions and is responsible for assisting the Director of Design & Exhibitions and the Senior Preparator in the design and construction of the Museum’s exhibitions, interior and exterior public spaces, and exhibits.
All Access Dining and Events
All Access Dining and Events is growing our café and catering team! We are currently hiring friendly individuals who want to be a part of a fun and energetic culture. If you love music and providing great customer service, you might be just who we are looking to hire. Qualified applicants should be outgoing, well organized and willing to go the extra mile to guarantee guest satisfaction. We currently have openings for:
Please click on the above positons to apply online.
Customer Service Positions
We accept applications for the following positions on an ongoing basis. Should it be determined that your qualifications are among the best suited for the position, the Human Resources department will contact you. No telephone calls, please.
Responsibilities include monitoring the Museum to ensure a safe and secure environment, providing superior visitor service and accurate information about the Museum. this position requires a high school diploma or equivalent, a minimum of six months experience in a highly visible security position or criminal justice/law enforcement training preferred. CPR and First-Aid training is highly desired. We accept applications for full and part time positions as well as seasonal positions (Memorial Day through Labor Day) on an ongoing basis. Candidates must have the ability to work a flexible schedule including evenings, weekends, holidays, overtime and the ability to work rotating shifts and on short notice. Must have reliable transportation. Employment is contingent upon the ability to successfully pass a background investigation, drug screen and a reference check. There is no job number associated with this position.
Click here to apply online.
Visitor Service Representative
Responsibilities include providing superior visitor service by assisting visitors and providing accurate information about the Museum. This position requires a high school diploma or equivalent. One to three years customer service experience; front-line hospitality experience preferred, excellent interpersonal communication, bi-lingual capabilities helpful. We accept applications for full and part time positions as well as seasonal positions (Memorial Day through Labor Day) on an ongoing basis. Candidates must have the ability to work a flexible schedule including evenings, weekends, holidays, overtime and the ability to work rotating shifts and on short notice. Must have reliable transportation. Employment is contingent upon the ability to successfully pass a background investigation, drug screen and a reference check. There is no job number associated with this position.
Click here to apply online.
The f.y.e. Museum store is currently seeking Sales Associates. Interested candidates must possess an energetic, upbeat personality, cashier and customer service experience, strong organizational skills, and the ability to work in a fast-paced environment.
Click here for employment opportunities at f.y.e. Search for keyword '87BR'
Any questions regarding employment at f.y.e, please contact [email protected].
We recruit for seasonal Visitor Service and Security Representative positions every spring. Seasonal positions during the summer are from mid-May through Labor Day. Interested candidates must have the ability to work up to 29 hours a week with a flexible schedule including evenings, weekends, holidays, overtime and the ability to work rotating shifts and on short notice. Must have reliable transportation. Employment is contingent upon your ability to pass a background investigation, drug screen and a reference check.
To apply, click the links above in the position descriptions. Any questions, please contact Human Resources.
Should it be determined that your qualifications are among the best suited for the position, the Human Resources Department will contact you. No telephone calls, please. As a condition of employment for all positions, applicants must successfully pass a Rock & Roll Hall of Fame background investigation, drug screen and reference check.
The Museum accepts employment applications for Visitor Service and Security Representatives on an on-going basis. There are no job numbers associated with the Visitor Service or Security Representative positions.
The Rock & Roll Hall of Fame is an equal opportunity employer and Drug Free Workplace.
Visit www.clevelandplusliving.com to learn more about living in Cleveland.
A docent is a member of the Rock Hall Roadie Volunteer Program who is specially trained to conduct interpretive tours of the Rock & Roll Hall of Fame for visitors of all ages. All docents attend an intensive Docent Training Course which covers the history of rock and roll, the contents of all Museum exhibits and touring techniques. They provide tours of the museum to visitors, members, groups, and events, and also train other volunteers and assist with volunteer opportunities. Docents attend continuing education courses offered by the education department.
If you are interested in learning more about the docent program, please email [email protected].